Contact information
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Refurbly New Zealand
Contact & Customer Support
Need assistance with an order, product, delivery, return or warranty? Our team is here to help.
We also welcome business, wholesale and corporate procurement enquiries.
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Delivery Enquiries
Tracking, dispatch, delayed orders and delivery issues.
Contact Delivery Support
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Returns & Warranty
Faulty items, return requests, refunds and warranty support.
View Warranty Support
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Business & Wholesale
Bulk orders, corporate purchasing and commercial supply.
Contact Business SupportOur Business Details
Trading name: Refurbly New Zealand
Legal entity: CAMPBELLFIELD HOLDINGS LIMITED
New Zealand Business Number: 9429052291548
Website: https://refurbly.nz
Email: admin@refurbly.com.au
How to Contact Us About an Order
Please include your order number, the email address used at checkout and a brief description of your enquiry.
For product faults or delivery damage, photographs may help our team investigate the issue.
Returns and Refunds
Eligible change-of-mind returns may be requested within 30 calendar days after delivery.
For detailed return instructions, shipping responsibilities and refund procedures, please review our official policy.
View Returns & Refunds PolicySend Us a Message
You can contact us directly by email or through our online contact page.
Open Contact PageFor product returns, please contact us before shipping an item so we can provide the appropriate return instructions and address.